“FUNDAMENTALS OF A COMPETENCY-BASED HUMAN RESOURCE MANAGEMENT SYSTEM THAT SUPPORTS THE ORGANIZATIONAL STRATEGY OF A MEDIUM-SIZED COMPANY IN THE GRAPHIC ARTS INDUSTRY IN CALI (COLOMBIA) (Article Published in Spanish)”. 2012. Estudios Gerenciales 28 (122): 121-38. https://doi.org/10.1016/S0123-5923(12)70197-3.