“FORO CIUDADANO ‘EL APRETÓN NOS TOCA A TODOS’ (Article published in Spanish)”, estud.gerenc., no. 73, pp. 13–20, Dec. 1999, Accessed: Oct. 20, 2026. Available: https://webcache.icesi.edu.co/revistas/index.php/estudios_gerenciales/article/view/17