METHODOLOGICAL PROPOSAL FOR MEASURING QUALITY OF OUTPATIENT SERVICE IN GENERAL MEDICINE (Article published in Spanish). estud.gerenc. [Internet]. 2011 Sep. 30 [cited 2026 Oct. 21];120(27):185-204. Available from: https://webcache.icesi.edu.co/revistas/index.php/estudios_gerenciales/article/view/1113