Categorization and classification of information technologies from the resource-based view
DOI:
https://doi.org/10.18046/j.estger.2024.173.6780Keywords:
IT categorization, IT tools, resource-based view, IT business valueAbstract
The argument that not all information technologies qualify as strategic resources may be linked to the lack of a precise and non-abstract definition or characterization of these technologies as a concept, which hinders the ability to compare and contrast results. This research aims to develop a framework for categorizing and classifying information technologies tools by evaluating their intrinsic potential to enhance organizational performance. Based on the resource-based view, from the perspective of the relative usefulness proposed by Maslow and from the agreement of experts, general criteria are established to categorize and classify these tools into basic, intermediate, and advanced.
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